Privacy Policy
At Surge Productions, we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, and protect the information you provide when using our website or booking our photography and videography services.
Information We Collect
We may collect information when you:
- Contact us through our website or enquiry forms
- Book photography or videography services
- Communicate with our team by email or phone
The information collected may include:
- Name
- Email address
- Phone number
- Event details (date, time, location, etc.)
- Enquiry information submitted through contact forms
How We Use Your Information
We use your information to:
- Respond to enquiries
- Manage bookings and event arrangements
- Communicate important project information
- Deliver photography and videography services
- Improve our customer experience and services
We only collect information that is relevant to providing our services effectively.
Data Protection & Security
We take reasonable measures to protect your personal information and keep it secure. Access to personal information is limited to authorised individuals who require it to provide our services.
Sharing Your Information
We do not sell, rent, or trade your personal information to third parties.
Information may only be shared where necessary to:
- Process payments
- Deliver requested services
- Comply with legal obligations
Cookies & Website Usage
Our website may use cookies and analytics tools to improve user experience, monitor website performance, and understand visitor behaviour.
Cookies help us analyse website traffic and improve the functionality of our website. You can choose to disable cookies through your browser settings if preferred.
Media & Portfolio Usage
Surge Productions reserves the right to use selected photographs and videos for portfolio, website, and marketing purposes unless otherwise agreed in writing.
If you would prefer your images or videos not to be used, please discuss this with us before your booking or event.
Your Rights
You may request:
- Access to the personal information we hold about you
- Correction of inaccurate information
- Removal of your personal information, where applicable
- To stop receiving marketing communications from us
Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites.
Updates To This Policy
We may update this privacy policy from time to time to reflect changes to our services or website. Any updates will be published on this page.
Contact Us
If you have any questions regarding this Privacy Policy or how your information is handled, please contact us.
Get In Touch
Surge Productions
Greater Manchester, UK
Phone: +44 7587 120308
Email: info.surgeproductions@gmail.com